“What we know matters but who we are matters more.”
Brené Brown
As co-chair of Hinshaw & Culbertson’s mentorship program I am always looking for opportunities that will help foster the relationship between our mentors and mentees. Michelle Anderson Lahr provided such an opportunity when she came to Hinshaw’s New York office and gave a presentation on intergenerational communication for better business results. The presentation was well put together, amusing, thought provoking, and generated a great deal of conversation both during and after. I would highly recommend the services of Fell.
— Partner, New York
Michelle lead a lively and enlightening conversation on the differences with working between multi-generations. Her approach and communication style are fresh and innovative. She fosters a safe environment that encourages others to speak freely leading to a wonderful and enlightening discussion! Thank you, Michelle for such a wonderful event!
— Partner, Chicago
As someone who has practiced law for over 20 years, I have a good idea of how to run a practice, including business development and managing junior attorneys and staff. But inevitably there are blind spots and working with Michelle enabled me to see what I was missing. She has a keen ability to look at everyday issues, propose valid questions about usual approaches, and help you develop a more confident attitude and integrate more successful methods. Work with her, you will see immediate and positive results and benefit from learning new and lasting techniques.
— Partner, New York
Michelle attended my team's away day when one of the issues we focussed on was client relationships. Michelle's take on this is unique and refreshing. That is because she has been in the insurance market for years and has built strong relationships across all the stakeholder groups, including insurers, reinsurers, brokers, Lloyd's and Company market participants, global entities and law firms serving this market. Her insights are powerful because they come from her lived experience coupled with her professional coaching expertise. Michelle is an energetic and highly observant person so her delivery is honest, direct and grounded in her hard work in conducting a series of interviews/collating survey results based on questions she has asked of both insurance market professionals and the lawyers who serve that market. This is a unique approach as contrasting the views of both camps on the same issue shines a light on the importance of communication and the need for openness and clarity in interactions about claims, particularly complex matters where many eyes will be on potential exposures for the business concerned.
Michelle's candour and no-nonsense style make it easy to ask her pointed questions sure that she will not give a bland or proforma answer. My team found the session with Michelle most useful and a number of them have since referred to comments/tips Michelle shared with us which they are implementing in their dealings with clients.
— Partner, London